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Knowledge assets have been walking out of the door – is anyone taking note?

When I was leading our knowledge management strategy development at SmithKline Beecham in 2000, and then, briefly, part of the team driving GlaxoSmithKline’s KM strategy in 2001, there was a lot of...

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URS – a case study of an organisation that values the resources and knowledge...

A few years ago, URS had a change in Managing Director for its UK business, and an opportunity to re-appraise how it was running the business.  It recognised that a key factor was the resource and...

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The problem with relying on intuition for process improvement and decision...

In a previous blog “There’s more to decision making than meets the eye… or why we shouldn’t dismiss gut feelings“, inspired by Malcolm Gladwell’s book ‘Blink’1, I made a case for the discretionary use...

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Intuition revisited: how it could be important to a business environment...

Intuition does have an important role in business In a previous blog “The problem with relying on intuition for process improvement and decision making” I emphasized the problems with, rather than the...

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Knowledge Strategy – one of two #NetIKX51 break-out discussions

By Elisabeth Goodman Knowledge Strategy was the theme of one of the two break-out groups at NetIKX’s 22nd September 2011 seminar led by Chris Collison. (For a more detailed account of the seminar...

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Team development, pre-requisites for success and temperature checks: tools...

By Elisabeth Goodman and Lucy Loh This is the fourth in our series of blogs on “Enhancing Team Effectiveness in a time of change” based on our recent publication in Business Information Review(1), and...

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Lessons Learned – notes from an APM web briefing

By Elisabeth Goodman and John Riddell, RiverRhee Consulting (Preview of a blog to appear on the APM website) A recent discussion thread on the APM (Association for Project Management) website focussed...

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Making Knowledge Work – Beyond Lessons Learned – Notes from APM #KSIGDDAY

APM prospective Knowledge SIG Conference – 5th July 2012 Based on the @ecgoodman twitter stream tagged with #KSIGDDAY @APMProjectMgmt #KM Meeting kicking off – looking forward to it! The meeting...

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The five principles of “error proof” collaboration with people outside your...

By Luis Fernandez, with an introduction by Elisabeth Goodman 21st November, 2014 Introduction I asked Luis to write this blog as he has a very people centric approach to project management, and I...

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